The Family Support Registry

Payment Processing

Jefferson County partners with the Family Support Registry (FSR) to handle payment processing.

Are you receiving child support payments through the FSR, but don't have an open child support enforcement case with a county office?  Open a case now.

Your child support payments are disbursed from this office. In addition, the FSR provides the following services:

• Processing of child support payments
• Disbursement of child support payments
• Monthly notice of child support obligations (payment coupons)
• Providing selected customer service

Payment Options

*New* Western Union - Non-custodial parents can pay with cash, MasterCard, VISA, or Discover by phone, online from anywhere.  Alternatively, non-custodial parents can pay in person at a Western Union Agent location.  More >>

Direct withdrawal/deposit - Non-custodial parents can choose the date and amount to be deducted from a checking or savings account. Custodial parents can have their payments deposited directly into a checking or savings account to reduce the risk of check loss as well as the time delay due to mail processing.   

Reliacard - Reliacard, available to custodial parents only, is a Visa card that allows child support payments to be deposited to the card.  You are automatically qualified with no credit check, bank account or application required.  It gives you the power of Visa, but because you're using your own money it's not considered a credit card.  

For more information or to to sign up for any of these options (except Western Union), contact the FSR at 303-299-9123 or contact your Child Support Enforcement office. 

Questions About Non-payment

Contact Jefferson County with questions about non-payment. More information>>

How do I contact the Family Support Registry?

To obtain a copy of your payment record, contact the Family Support Registry at 303-299-9123 or 800-374-6558.

The Family Support Registry also has a 24-hour information line that allows you to obtain payment and general child support information 7 days a week. To access this feature call 303-299-9123 or 800-374-6558.

For more information, visit the Colorado Child Support Enforcement Web site.

Last Modified: May 7, 2009 10:07 AM