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  • Contact Information

    First Judicial District Attorney's Office, Power Against Fraud

    CASEfraudline@jeffco.us
    303-271-6980

    Monday - Friday
    8:00 a.m. - 5:00 p.m.

    Contact Us

    Fraud Hotline

    303-271-6980

    Program Coordinator

    Cary Johnson, csjohnso@jeffco.us
    303-271-6970

  • Jefferson County District Attorney Banner
  • Common Consumer Myths

     

    Myth: You have the right to cancel any purchase within three days. 

    Fact: The three-day, cooling-off rule, or right to cancel, applies only to a limited number of cash or credit transactions of $25 or more. The rule applies to door-to-door sales or places other than at the company's regular place of business. Car purchases are usually not covered.

     

    Myth: You have the right to a store refund if you request one. 

    Fact: Unless the product is defective or was misrepresented, a refund or exchange is a privilege and not a right you can demand. Ask about the merchant's policy before making a purchase.

     

    Myth: Most of the money donated to a charity must go to the intended purpose. 

    Fact: Charities are not obligated to spend a minimum percentage of what they raise on stated charitable purposes. It's your responsibility to check on the charities' use of funds. Visit the Better Business Bureau’s Wise Giving Alliance View exit disclaimer policy page for links to third-party websites. or Charity Navigator View exit disclaimer policy page for links to third-party websites. websites for more information or call the DA’s Fraud Hotline at 303-271-6980.

    Last Updated: 4-5-2013