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    United Way's 2-1-1: Tool of Choice for Jefferson County Human Services


    Help for citizens in need is just a phone call away. Jefferson County Department of Human Services employees will be using and promoting United Way's 2-1-1 to refer non-emergency health and human services to its customers.

    Although the county is able to help with many services, citizens often need additional resources and United Way's 2-1-1 brings together more than 4,000 services in our community – from emergency shelters to quality child care and after-school programs; mental health assistance to substance abuse, and so much more. United Way's 2-1-1 trained referral specialists have access to the most comprehensive database of community-based organizations, government agencies and non-profits throughout the state of Colorado and information can be provided in almost any language.

    Quick Facts:

    In July 2011, 12,999 callers dialed United Way’s 2-1-1 either needing help or wanting to give help, a 3% increase from July 2010 (Denver/Metro area)

    United Way’s 2-1-1 is a free, multilingual service that is available 24 hours a day/7 days a week

    Simply dial 2-1-1 or visit http://www.unitedwaydenver.org and click on United Way’s 2-1-1

    Jefferson County Human Services considered creating a resource directory of this magnitude and realized to properly maintain a resource list of this size, it would take approximately 2-3 full time employees and an extensive database system. United Way's 2-1-1 is a proven program, already exists, and has the adequate resources to provide such a list.

    "United Way 2-1-1 is our tool of choice because it brings together so many resources in one place and is simple to access. The 2-1-1 staff is doing an incredible job and serving as a conduit to services our community needs," says Jefferson County Department of Human Services Executive Director Lynn Johnson.

    Jefferson County Department of Human Services is working to properly educate customers and employees about the resources available through United Way's 2-1-1. Through staff trainings, marketing materials, press releases, etc. customers and employees will be able to learn about the benefits of 2-1-1 as a primary resource guide.

    An orientation, focused on educating the community about the benefits of this resource will be open to anyone on Thursday, September 22 in the Human Services Building, 900 Jefferson County Parkway, Golden in the Café Conference Room from 9-11 a.m. No RSVP or registration required, just show up ready to learn.


    September 14, 2011


    Last Updated: 8-19-2014